A third telecoms provider is set to enter the local market. Rock Connect, a Jamaican company hopes to bridge the digital gap locally before the end of the year. Speaking to CVM LIVE’s Neika Lewis, Bruce Bowen Executive Chairman and Founder of Rock Connect says...
OUR urges porting vigilance – Reports of customers phones being ported without their permission led to an investigation by the Office of Utilities Regulation (OUR). A customer’s complaint to CVM LIVE triggered the action to check whether representatives...
In the world of telecommunication, competitors are always trying to create new means and ways to convince customers that what they have to offer is better than the other. We have seen this with the ads shown locally from telecommunication providers FLOW and...
The Office of Utilities Regulation (OUR) intends to enter into consultancy with the public regarding an automatic compensation system. The Utility regulator says it is exploring the options available to incentivize providers to deal with the issues that are affecting...
The service disruptions with telecommunications providers Flow and Digicel continues, and customers are making more complaints. They believe that there is a deeper issue to service problems than they are being told. One resort owner told CVM LIVE, that as it...
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