Customers of the National Water Commission (NWC) will again see an increase in their bills, effective May 1, 2022. The rates the company says will increase by 11.7 per cent. Opposition Spokesperson on Finance Julian Robinson says the hike will only add to the burden...
Opposition Spokesperson on Energy, Phillip Paulwell is calling for a hold on the light bill increase, this as the Office of Utilities Regulation’s, (OUR) announcement that electricity costs will increase on Tuesday, September 15, the public has been reacting...
OUR urges porting vigilance – Reports of customers phones being ported without their permission led to an investigation by the Office of Utilities Regulation (OUR). A customer’s complaint to CVM LIVE triggered the action to check whether representatives...
JPS Welcomes OUR Audit Into Billing Operations- The Jamaica Public Service (JPS) company says it’s welcoming the audit by the Office of Utilities Regulation (OUR) following increased reports of a spike in electricity bills. But it does not agree with...
The Office of Utilities Regulation (OUR) intends to enter into consultancy with the public regarding an automatic compensation system. The Utility regulator says it is exploring the options available to incentivize providers to deal with the issues that are affecting...
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