On the heels of the construction of several Business Process Outsourcing (BPOs) this year, Prime Minister Andrew Holness says the sector has grown significantly. He was speaking at a recent groundbreaking ceremony in Mandeville, Manchester, for the opening of another...
The Business Process Outsourcing (BPO) sector is expecting to diversify its services by focusing on deepening its talent pool and strengthening the skills development framework that supports the Global Services Sector (GSS). As the fastest growing economic sector in...
As the pandemic persists, president of the Jamaica Chamber of Commerce Lloyd Distant urges companies to develop protocols that make considerations for vaccinated and unvaccinated workers. He is also calling for a zero-tax rate on covid testing to make it affordable to...
A work from home policy is one way to expand BPO operations, and with the BPO sector set to benefit from the increasing focus of organisations that want to improve business agility; President of the Global Services Association of Jamaica, (GCAJ) wants to increase the...
BPOs Encourage in-office and at-home workers to take the jab- Heads of call centres are encouraging their employees to get vaccinated as they have recorded a number of fatalities within the sector. The sector is aiming to get at least 70 per cent of the workforce...
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