Customer Service Bootcamp

Customer Service Bootcamp

The Jamaica Customer Service Association (JaCSA) is celebrating National Customer Service Week (NCSW) from October 1 to 7. There are a series of activities lined up for this week including our 20th Virtual Annual Service Excellence Conference scheduled for October...
Jamaicans and the Jamaican Personalities

Jamaicans and the Jamaican Personalities

We explored the Jamaican’s aversion to change and how it often reflects in our perceptions of beloved Jamaican personalities, including actors, comedians, and social media influencers. We had the pleasure of hearing from Slashe, formerly known as Iceman, who is...
Bay-C’s Musical Rebirth

Bay-C’s Musical Rebirth

During an interview with Ity and Tami, Dancehall Artiste Bay-C opened up about his personal life, family, and musical journey after departing from the group TOK. He also discussed the inspiration behind his latest single, ‘Shell Road’, and shared other...
Breaking Generational Cycles

Breaking Generational Cycles

In today’s engaging Round Table discussion, Celene, Nathan, and Calee delved into a thought-provoking exploration of generational behaviors. They identified key aspects that society needs to break free from, shedding light on some notable successes in the...
Tech Time: Microsoft Day 2023

Tech Time: Microsoft Day 2023

Microsoft Day 2023 will be held at the University of Technology’s campus on October 5 and 6. The aim is to showcase the work Microsoft’s Project Blue Mountain is doing around digital transformation in the Caribbean specifically in Jamaica. Corporate Vice President, of...